Customer Service

We have a long and proud history in India. From the Wasp-powered Douglas DC-3 in the '40s to the JT3D-powered Boeing 707 in the '60s, we've long been the engines behind the nation's airlines, defense, medical services and more. Today, we have more than 700 employees throughout India and a growing number of locations. These include business and technical offices, a world-class customer training center, engine maintenance facilities and a large team of field service representatives.

Customer Training

The Pratt & Whitney India Training Center in Hyderabad provides state-of-the-art engine maintenance and performance training. The center recently surpassed 10,000 student days developing technicians from India and around the world. Upon graduation, Indian students are offered priority interviews with organizations such as Belcan, where their training is recognized as a competitive advantage.

Customer Support

Based in New Delhi, Mumbai, Hyderabad and Bangalore, our field service representatives support our customers throughout the country. Whether on site at an airline or traveling to one of our general aviation operators, we’re there to keep our customers’ engines working their best and ready to fly at a moment’s notice.

Engine Maintenance

Air India Engineering Services Limited (AIESL) will provide maintenance, repair, and overhaul services in support of Pratt & Whitney’s GTF™ engines and customers in India. AIESL will service PW1100G-JM engines at its facility in Mumbai.

In addition, Taj Air is an official part of the Pratt & Whitney global service network. As a designated maintenance facility supplying line maintenance for the PW308C engines for Dassault Falcon 2000 aircraft.

To learn more about our presence in India, please click here.